We are looking for a Calling or Customer Care Executive to join our organization at Saraswati Vihar Delhi to discuss and resolve the queries of our followers and to communicate about the works and products of our organization to the public.

Requirements:

• Should be able to attend telephone calls and should be able to talk and write in both Hindi and English.
• Excellent verbal and face-to-face communication skills in both Hindi and English.
• Good written communication skills in both Hindi and English.
• To discuss and resolve the queries of the general public and our followers and to communicate with them about the works and products of our organization.
• Knowledge of handling computer, like MS Word, Excel, and other basic computer operations will be treated as an additional skill although not mandatory.
• Should be able to search WWW sites and find relevant information from the internet as needed by the organisation.

Organization Description:

It is a non-profit NGO working in Health Sector.  We educate the people about a natural style of living following which anyone can live a healthy life without taking any type of medicines (Allopathic, Ayurvedic, Homeopathic). It is an organization to educate people about the science of Naturopathy which has already benefited millions of people in India and abroad.

Requirements:

• Experience of 2-5 years of working as an accountant preferably in an NGO or trading organisation.
• Must be a commerce graduate or postgraduate.
• Well-versed in handling Busy Accounting software.
• Should be able to manage all accounting and vouching of day-to-day accounting and receipts or payment transactions. Should know well the accounting entries where TDS and GST component is there in the transaction.
• Should be able to do all banking jibs and do banking reconciliation.
• Should have great knowledge of maintaining TDS, GST, ESI, and Provident fund records.
• reporting skills in MS Excel.
• Should be able to maintain salary sheets and handle stock maintenance records.
• Should be well aware of accounting work related to Amazon, Flipkart, and other online portals.
• Should be able to manage the accurate accounting of payments being received through Razorpay, Paytm, Debit card, etc.
• Should be well aware of E-Commerce/Online Portal accounting and reconcilation.

Requirements:

• Work experience as a video editor. The candidate may be either a male or a female.
• Solid experience with digital technology and video editing software packages (E.g.- Adobe Premiere Pro, After Effects)
• working knowledge of the operation of a youtube channel as a manager for doing various jobs like uploading of videos etc.
• Knowledge of handling other social media platforms like FB, Instagram, Twitter, etc. will be added as an advantage.
• Familiarity with special effects, 3D, etc.
• Familiarity with the preparation of animation videos, 3d modeling, etc.
• Creative mind to add video and still footage in the video as per the subject matter.
• Should be able to shoot and handle video and still camera to cover the events.
• Should have good knowledge of Hindi and English writing skills.

Job Description:

We are looking for a Data Analyst who should be able to turn project requirements into custom-formatted data reports. The candidate should be able to analyse business procedures and recommend a specific type of data that can be used to improve the systems.

Responsibilities:

• Understand the day-to-day issues that our organization faces, which can be better understood with data.
• Compile and Analyze data related to organizational issues.
• The candidate should be great at Advance Excel, Google Sheets, and Google Scripting.
• Creating and handling work on the website.
• Develop internal processes, and support the internal team to make work easy.
• Perform UI designs and coding, creating reusable objects and templates, wireframes for web pages and email templates, and manage maintenance and update.
• Meet regularly with business stakeholders and management to understand and refine business and functional requirements and train the other employees accordingly.

Qualification:

• Bachelor's or Master's degree in Statistics or Applied Mathematics or equivalent experience
• 1 - 2 years of data Analysis experience
• Should be proficient in Advance Excel, Google sheets, Google Scripting.
• Should be able to develop and update our website.
• Should have knowledge about HTML.Java and Word Press.

Must Haves:

• MIS
• FMS
• Advance Excel
• Should be able to operate website from backend
• IMS
• Excelent Power Point Presentation skills
• Should know all the functions of google sheets

About Us:

Company Details:- Natural Life Style is a Non Profitable organization working for the Noble cause of spreading awareness among the masses about how we can live healthily without taking any type of medicine (Allopathic, Ayurvedic, Homeopathic).

Official Address:-  D - 840, Saraswati Vihar Road, Pitampura, Opposite Vishal Bharti School, Delhi - 110034

Phone : Contact: 9870291634/5/6 for any queries.

Job Description:

• The candidate may either be a male or female but the age should not be more than 40 years. he or she will work in close association with the CEO and the management of the organization.
• Should have good experience in managing Google Sheets, Google Drive Data, and Google Forms for upcoming events. Managing online meetings on Zoom and Google Meet etc.
• Should be fluent in English speaking to communicate with various national and NRI health seekers on the phone or in person.
• Should have excellent written communication skills in English to reply to emails and handle other official communications independently.
• Should have good knowledge and speed for handling all basic computer operations, especially MS Word, advanced Excel, Presentation of PPt, etc.
• Preference will be given to those candidates who also have good exposure of operating social media platforms like YouTube, Facebook, Instagram, Whatsapp, etc.
• Should also be able to read, write and speak the Hindi language well.
• Should have residence within 45 minutes of distance from our head office at Saraswati Vihar Delhi.
• Should have 2-3 years of experience in handling MIS EA work profiles or Office coordination.
• Should be able to attend all incoming phone calls from our clients.
• Should be able to work on Sunday with weekly off on Wednesday.
• Salary will commensurate with qualifications and relevant experience.

Knowledge:

• In-depth knowledge of multiple operational functions and principles, including finance, purchases, sales, administration, and employee management.
• Of industry/sector best practices, and application to the organization.
• Strong working knowledge of relevant regulations and laws to ensure statutory compliance.
• Proficiency with Microsoft Office and Excel
• Proven ability to develop innovative solutions for increased productivity.
• Analytical skills to gather and analyze raw information.
• Self-motivated, and ability to partner effectively for the execution of people processes.
• Time Management skills
• Ability to communicate effectively (Written and verbal) in English.
• Negotiation and conflict resolution skills in both internal and external settings.

Core functions:

To take charge of the operations of NLS to ensure that there is overall coordination and improved productivity. The role will work closely with the different sections of the organization to safeguard and augment the efficiency of the organization's overall existing operations and future expansion plans, thereby facilitating and accelerating growth and long-term success.

Execution:

• Collaborate with vendors, agencies, internal teams for smooth delivery of program functions like procurement, travel, events, sales, dispatch, etc.
• Develop, implement, and monitor the existing operational systems and process and implement process improvements that will maximize output and minimize costs.
• Ensure regulatory, compliance, and legal rules are followed.
• Uphold organisation policies and standards, ensuring people in the organisation own and demonstrate them.
• Work closely with Volunteer team members to establish and maintain a trusting, inclusive, and productive environment.
• Manage Finance and budget to align with the mission of our organization.
• Manage all our teams like calling, medical, social media, IT, and admin.
• Responsible for training and development of the employees.
• Should act as a face of the management
• Reports to: CE
• Age and Gender: No restrictions

Qualification:

Bachelor’s degree in business administration or a related field Desired

Experience:

Minimum of 3 years experience of partnering with management in the delivery of organisational processes in the social development sector.

Knowledge:

• In-depth knowledge of multiple operational functions and principles, including finance, purchases, sales, administration, and employee management.
• Of industry/sector best practices, and application to the organization.
• Strong working knowledge of relevant regulations and laws to ensure statutory compliance.
• Proficiency with Microsoft Office and Excel
• Proven ability to develop innovative solutions for increased productivity.
• Analytical skills to gather and analyze raw information.
• Self-motivated, and ability to partner effectively for the execution of people processes.
• Time Management skills
• Ability to communicate effectively (Written and verbal) in English.
• Negotiation and conflict resolution skills in both internal and external settings.

Compensation: As per organisation policy